We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
I got a strange email, is this a scam?
I received an email containing this -is this legit or is it a clever scam?
Balloonman wrote:
In addition it asks me to login to Microsoft which I do not understand.
Sounds like a clear phishing attempt to me.
Jay
Dropbox Staff
Dropbox StaffHi Balloonman, thanks for bringing this to our attention.
Does this email have any Dropbox logos, or was it sent from one of our official Dropbox domains?
If you hover over the blue link (don't clicking it please) does the URL have anything related to Dropbox?
This will help me to assist further!
Hovering over the blue bar gives a https://docsend.com/view/xxxxxxx (where xxxxxx is a series of letters and numbers
- Jay
Okay, that is a valid URL for Dropbox, since DocSend is part of the services we offer.
If the sender of the email is from docsend.com, then it is an official domain.
- Rich
Super User II
Jay wrote:
If the sender of the email is from docsend.com, then it is an official domain.
But that doesn't necessarily mean that the document isn't a scam. Do you know the person that sent it to you? Were you expecting to receive the document or did it arrive without prior knowledge?
It wouldn't be the first time that a scammer used a legitimate service to deliver a possible scam. Just be careful if you open the file. If you have a way to contact the sender through a different channel, I'd first ask them if they actually sent you something.
Hello Rich, Thanks - The Dropbox message is from an email address I know is correct. At the bottom it has the logo address and telephone number of the company concerned. The email giving the Dropbox details us headed "Bacs receipt". It just seems too good to be true. I do not want to contact them as I had legal fallouts with them some years ago.
