We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

tara1234's avatar
tara1234
Explorer | Level 3
3 months ago

I get an error 500 when I try to delete my account

I have been trying for months on end to delete my dropbox account and it will not work. no matter what I do I always get a 500 error code. I know I have the right account info, I follow the proper st...
Create or delete account
Error Messages
Security
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Thanks for the cooperation, Tara. You've got :envelope: 

  • Anonymous55's avatar
    Anonymous55
    Explorer | Level 3
    3 months ago

    Can you please mail me to I get the same code I do not want my account anymore my account is removed

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      Hey Anonymous55, let's jump right into this! 

       

      I just created a ticket on my end for you, I'd be happy to see you there. 

       

      Thanks! 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!