We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

hr80's avatar
hr80
New member | Level 2
4 months ago

I disbanded my Dropbox team and now my account has been deleted.

I have PROFESSIONAL  account that i use SOLELY for my business.   I had decided to try "TEAM" with a freelancer that I use for my business and decided that TEAM does not do anything for us and de...
Account Access
dropbox business
Plans
Team admin
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

I’m sorry to hear about the situation, hr80.

 

Did you follow these steps to cancel the trial for your Dropbox team and disband it?

 

I can also see you have a ticket with our support team and you’ve replied to their latest message. I’ve left them an internal note too to get back to you as soon as possible. 

 

Since this matter is account-specific, I'd suggest waiting for their reply directly, since we can't see more info on the forum unfortunately.

 

I’ll be here for anything else.

hr80's avatar
hr80
New member | Level 2
4 months ago

Thank you for reply and I will wait on that. Mean I do suggest that DB needs to make major changes to this flawed system that can cause many headaches. This seems like a punishment to collab with anyone and the project ends. 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!