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clairewright78's avatar
clairewright78
New member | Level 2
23 days ago

Recover files from deleted account previously in a locked state

I had received this message to my junk folder from Dropbox - This a reminder that the Buddy team is still in locked state. If Buddy is still in locked state after October 16, 2024, the entire team, w...
Restore
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
23 days ago

Hey clairewright78 - sorry to hear about this.

 

Have you tried getting in contact with our support team directly through since they'd be better equipped to look into this for you with account specific information?

 

If you did and have a ticket ID, you can share it with us here so that we can look it up in our system.

 

Otherwise, let us know and we'll reach out via email from our end to have a further look internally. 

 

Thanks!

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