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Mitros's avatar
Mitros
Explorer | Level 3
21 days ago

I connected my Huawei device to Dropbox, but it shows as Android SM.

Why dropbox recognized my new Huawei Nova 10 SE as Android SM-A5360???

p.s.

no board for this question

Security
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    21 days ago

    We need info here - why isnt it working? What is the error etc.?

    • Mitros's avatar
      Mitros
      Explorer | Level 3
      21 days ago

      Program work,but why reporting Android SM-A5360 instead Huawei nova 10 SE.

      Note:i must install Gbox bcs new Huawei not support Google play directly,and for all app must install first Gbox and after Google play...

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        20 days ago

        Hey Mitros, are you seeing this under the Security tab of your account settings? Can you send me a screenshot of what you see? You can hide the rest of your devices, if there are any.

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