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KerryAbr's avatar
KerryAbr
New member | Level 2
8 months ago

How can I be removed from the Business team I accidentally joined?

hi, I was invited to join a dropbox team & when i did, my account was cancelled & now falls under the team i was invited to.  How do i reverse this?  I need my initial plus account reinstated.  does the person who invited me to their team need to remove me from their account?

 

dropbox business
Dropbox Plus
Offboarding
Plans
Security
  • Mark's avatar
    Mark
    8 months ago

    Yes, the person who invited you to the Team needs to remove you from the Team - NOT delete! If they delete it you will loose everything. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 months ago

    Yes, the person who invited you to the Team needs to remove you from the Team - NOT delete! If they delete it you will loose everything. 

    • KerryAbr's avatar
      KerryAbr
      New member | Level 2
      8 months ago

      thanks Mark, my plus account was cancelled & I was refunded. If I'm removed from the other account, where will my dropbox be?  I can't risk losing anything. Do i need to reinstate my plus account first?

       

      • Nepsa's avatar
        Nepsa
        New member | Level 2
        7 months ago

         

        Did this work for you? I have the same issue, and I'm worried about losing my files. Once you had the basic account were you able to upgrade in order to access everything? Thanks!

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