We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
How can I be removed from the Business team I accidentally joined?
hi, I was invited to join a dropbox team & when i did, my account was cancelled & now falls under the team i was invited to. How do i reverse this? I need my initial plus account reinstated. does ...
Yes, the person who invited you to the Team needs to remove you from the Team - NOT delete! If they delete it you will loose everything.
thanks Mark, my plus account was cancelled & I was refunded. If I'm removed from the other account, where will my dropbox be? I can't risk losing anything. Do i need to reinstate my plus account first?
Did this work for you? I have the same issue, and I'm worried about losing my files. Once you had the basic account were you able to upgrade in order to access everything? Thanks!
- Rich
Super User II
Nepsa wrote:
I have the same issue, and I'm worried about losing my files. Once you had the basic account were you able to upgrade in order to access everything?
You won't lose any files as long as the team admin converts your account back to an individual account. Once done, you'll be back to an individual Basic account and you can resubscribe if you previously had a paid subscription.
You also never lose access to your files, even if you're over quota as a result of being on a Basic account. You just won't be able to sync until you're back below your quota.
