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MikeMp3's avatar
MikeMp3
Explorer | Level 3
3 years ago

Free team disbanded by Dropbox

Hi Team, Can someone please help with an email I received as below? Not sure what it all means  The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to sha...
Offboarding
Security
Team admin
Team member
dcohanlon's avatar
dcohanlon
Explorer | Level 4

+1 on this issue. Sounds like what I'm experiencing might be related.

 

I also had a business account in the past, for my own small business. I downgraded that account to personal when I closed the business.

 

As of today, I can sign into dropbox.com as expected. If I try to log into paper.dropbox.com with the exact same credentials, I get a dead end telling me "You are not a member of the team anymore". What team? That paradigm only made sense when I was a business user, right? O_o

 

I spent 30 minutes on chat support earlier today trying to get this resolved. We didn't get it resolved and now it's been "escalated" to email. I'm hoping to hear back soon! I'm in the middle of wedding planning and all my stuff is in Dropbox Paper!

dhtax's avatar
dhtax
Helpful | Level 6
3 years ago

See the problem I reported yesterday.  Now my files don't seem to be synching: Changes I make on my hard drive are not appearing online. I can't find any way to tell DB which directory it is supposed to be synching with. Help?

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi dhtax, you can check which account Dropbox is connected to by checking the account settings in the Dropbox desktop application. You can also see which folder is syncing from the Sync tab in the desktop app preferences.

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