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Forum Discussion
MikeMp3
3 years agoExplorer | Level 3
Free team disbanded by Dropbox
Hi Team,
Can someone please help with an email I received as below? Not sure what it all means
The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to sha...
gustavor001
3 years agoNew member | Level 2
My business account was unlinked from my personal account and I do not have access to the business email anymore. I should have changed earlier but failed to do so.
How do I access that account now?
I also do not remember the password as I would switch automatically on my computer, but my files are gone.
- Mark3 years agoSuper User II
Without access to the email there is no way to regain access to an account I'm afraid if you cannot remember the password etc.
https://help.dropbox.com/teams-admins/team-member/free-teams-overview
HOWEVER you should be able to still log in with the email and password as that info hasnt changed - all that has is the linking of the two accounts
- gustavor0013 years agoNew member | Level 2
When were we going to be informed about that?
The account is disconnected overnight and now all my data is gone?
- Mark3 years agoSuper User II
There have been emails getting sent out for about 10 or 12 weeks - however, as the email was wrong you probably didnt get them.
But as I said as long as you have your password etc. you can log in now. No data is lost
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