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Forum Discussion
DN4
3 years agoExplorer | Level 4
Folders not visible to Admins
We have outsourced the Team Admin role on our business account to a 3rd party. We want to see the totality of folders and subfolders etc. that have been created in our Dropbox Business Standard accou...
- 3 years agoI'm afraid that non-shared folders can only be accessed by the user that creates them.
There is a 'sign in as user' feature, with which an admin can sign in to a member's account, however, that's currently available to Dropbox Business Advanced plans.
cipherguru
Helpful | Level 5
I am the Team admin and in the content page on Admin console I cannot see my own folder. It says "not authorized to browse <folder>" (folder is called <first_name last_name>)
I am able to see and work on the folder in ordinary mode
Hannah
2 years agoDropbox Staff
Hey cipherguru, thanks for letting us know about this.
Can you please send us a screenshot of the error, if possible?
Is this what you see if you login from a different browser or a private browsing window as well?
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