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Forum Discussion
File permissions aren't matching online administrator settings
So, strange thing started happening across all of my user accounts on our Dropbox installations on our Mac OS devices. When we go to the Admin Console and then go to Settings >Top-level content mana...
I am using version v205.4.5765
Walter
Dropbox Staff
Dropbox StaffHey KenDavis416 - sorry to hear you're having issues with this.
Since this seems to be affecting the whole team, have you by any chance contacted our support team directly about this?
If you did, you can let us know your ticket number, so that we can locate it in our system as well.
Yes, I did attempt to contact the support team. But unfortunately, support is not available on the weekends. Regardless, support did message me this morning, and asked me to attempt to change the flags, ownership and permissions via the Command Line, but that did not work either. The support ticket number is 24112545.
- Jay
Hi KenDavis416, thanks for the update. As you're already in contact with the support team, they would be better placed to provide more device-specific information that can help with what you're experiencing.
