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Forum Discussion
Choose server location
I have a dropbox professional.
Is it possible to transfer my files to a server located in EU?
Not with Professional, no. That is something you can only do with a Business licence holding at least 10 seats: https://help.dropbox.com/accounts-billing/security/physical-location-data-storage
Hello @Dropbox or SuperUser(s),
So to be able to have data stored (or moved) on/to European servers, you need:
- business-licence (standard, etc)
- at least 10 users
Is that correct?
Another question: although, if as a company you do not meet these requirements on licencing, the GDPR is still applicable if the data is stored on US-servers, correct?
Best regards,
Yannic
No, a European server would not be acceptable. Data belonging to non-profit societies (and some other companies) must be stored in Canada and must not travel through any server located outside of Canada. GDPR doesn't enter into this requirement.
Dear Drdca,
Maybe let each customer (like European customers) decide (or chose) where they would like to have their data-residency (like most providers also give that option to data-customers)? (it's not up to you to decide on that for each type of customer i presume?)
- Megan
Dropbox Staff
Hi Yannic_Belgium_Europe, at the moment we don't have a specific time frame on this.
However, your feedback has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can continue to improve.
If you need anything else, let me know!
Hello Megan (or colleague),
Is there any update on this?
Important extra question: following European GDPR & Data-privacy regulations, is Dropbox (or the mother-entity) aware of the fact that a company/service-provider cannot (en)force a customer to buy certain number of licenses (or certain commercial package) in order to have the "choice" where the data will be stored on the provider's server(s)? (in our case, and as for all European customers, on European server/s)
This means that for smaller customers (so less then 10 users) you do not give the option (contradicting European law/regulations) to have data stored on European servers from Dropbox, correct?
Best regards,
Yannic De Baets
