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judymurphy's avatar
judymurphy
Explorer | Level 3
2 years ago

Cannot Login

Hi Our club has a DropBox account. We know the login and the password. However, we cannot login because a 6 digit code keeps being sent to the email address. The person at that email address does no...
Account Access
  • Walter's avatar
    Walter
    2 years ago

    Thanks for the nudge on this judymurphy 

     

    I just replied back via email a few seconds ago. Whenever you get the chance, have a look at your inbox and we'll take it from there.

leentorenvliet's avatar
leentorenvliet
New member | Level 2

I have the same problem. They promise to send a code, but they don't for some reason. I can of course delete the entire account, but then I will be logged out of all my accounts, and this account is connected to my e-reader, and I won't be able to upload any more books to the device. I've tried contacting support@dropbox.com, as suggested by the web page, but that account does not work. 

leentorenvliet's avatar
leentorenvliet
New member | Level 2
6 months ago

The problem is solved. Thanks for your help.

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