We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Dan C.6's avatar
Dan C.6
New member | Level 1
10 years ago

Can only install with "Run as administrator", possibly causing sync'ing problems

On Windows 7, my account is the administrator account, yet I could only install dropbox by running the install file 'as administrator' (right-click > Run as Administrator). I received a warning when doing this saying that Dropbox may not work properly but I was forced to ignore it because there was no other way for me to install. When I tried installing normally the install process would just disappear instantly with no error message or explanation. Nothing happened!

So now I have it installed and my 'live' folder is not sync'ing to the files on my dropbox account. I suspect this is the problem I was warned about when I had to install 'as Administrator'. Is that likely to be the case? And how in the hell can I install Dropbox normally? I've searched the web and am very surprised not to find a solution to this out there. Surely it can't just be me who's come across this issue.

Desktop
FAQ
Security
Team admin
  • Dan C.6's avatar
    Dan C.6
    10 years ago

    FIXED! Had to set the installer exe to run in compatibility mode.

  • Elgin C.'s avatar
    Elgin C.
    New member | Level 1
    10 years ago

    Sean, I have tried all of those solutions, for some reason i receive an error and cannot change when i try that as well, its all very frustrating. thank you thought, because I know all these things are supposed to fix it ... :/

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!