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tsgroup's avatar
tsgroup
New member | Level 2
10 months ago

Bogus DropBox Emails

My client's email address book got compromised years ago; which we have since fixed.  Nonetheless, our vendors and customers continue to receive bogus emails from a different email address than our domain asking them to View on DropBox a bogus, probably infected, PDF file.  Is there a way to find the offending file/folder and have DropBox delete it and their account?  This is causing much confusion and ire from out vendors.  Thank you.  

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    tsgroup wrote:

    ... our vendors and customers continue to receive bogus emails from a different email address than our domain asking them to View on DropBox a bogus, probably infected, PDF file.

    Forward all pertinent information to abuse@dropbox.com. Note that you typically won't receive a response.

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