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Forum Discussion
Apr 20 2024 Team Folder / Personal Folder Update is affecting my workflow
RE https://help.dropbox.com/plans/upcoming-business-team-changes#beforechecklist This has created a HUGE NIGHTMARE!!! Have called into support and created several tickets to this but doesn't...
Ticket #23689119
Nancy
Dropbox Staff
Dropbox StaffThanks for this, PFSE. I’ve left an internal note to our team on your behalf, and from what I can see, they’ve already replied back to you. Please check their reply, when you get the chance.
Unfortunately, that's not working. I cannot copy or move folders and files out of a Team Folder to another folder
Any update on this? I haven't heard back from support yet.
Unfortunately, we're dead in the water since ALL of the files in our TEAM FOLDERS cannot be accesed by the Synology NAS and are no longer syncing.
I can't MOVE or COPY from Team Folders into another folder that can be sync'd
- Jay
As you're already contacting the team via email, we wouldn't be able to provide any additional or new information via the Community, since the support team need to investigate it in more detail.
Unfortunately, same problem over here. Also using Cloudsync on my Synology and reading through the Cloudsync logs, it started to ran into errors from the moment Dropbox did their update. Contacted DB support team, but there's no help since this concerns a third-party problem. We are also preparing for a 3-4 week re-uploading because of this 😞
We already lost data after they last minute dropped the unlimited plan. Now with this, we're just looking at replacements for Dropbox
