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Forum Discussion
An employee's email was used to create a malicious Dropbox account
I'm hoping someone here will be able to provide further assistance on this issue.
One of our employee's mailboxes got compromised. While compromised, the bad actor setup a Dropbox account that is n...
It is a personal Dropbox account. I am not sure if they've changed the email address yet.
I'm assuming it has not been changed, because we're getting emails forwarded from this employee's clients, and it is showing his company email address still.
The sending email is no-reply@dropbox.com but the body of the email has employee's name/company email in it. Example of the email one of his client's received.
Elements of the email have been obfuscated for the privacy of the end user/client. I am happy to provide more detailed information to the support team.
The ticket number for this is #24476652. Please let me know if any further information is needed.
Thank you,
Nick
Jay
Dropbox Staff
Dropbox StaffThanks for the info. As you're already in contact with the support team under that ticket ID, they would need to be the ones to assist further on this matter.
I've gone ahead and prioritized the ticket to expedite matters on your behalf.
Thank you, Jay. We really appreciate the assistance. We'll keep an eye out for a response from support.
Thank you,
Nick
