We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

mr22's avatar
mr22
Explorer | Level 3
7 years ago

Add non team member to team folder

we have a consultant who helps us remotely, we wish to add them to one of our Dropbox Team Folders, yet since they already have a business account (their own) I don't want to send an invite and be paying for an account that's not used?

  • Hey, mr22
     
    I understand if this wasn’t the ideal response you were looking for. I can forward your comments to the dev team for future review and, in the mean time, if you’d like to contact our Support team, please feel free to do so. 
     
    If you have any other questions or any update on this, don’t hesitate to get back to me. Have a wonderful day ahead! :upside_down:
  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    Hey, mr22!
     
    Initially, please note that all content inside your team folder is automatically shared with the entire team. However, since you mention that you want to share content in your team folder with collaborators outside of your team, you can share it by: 
    1. Sign in to dropbox.com with your work account.
    2. Click your team folder.
    3. Locate the folder you want to share.
    4. Choose Share.
    5. Type the email or name of the person you'd like to invite into the textbox.
      • Names in blue are members of your team.
      • Names in yellow are not members of your team.
    6. Choose Share.
    The people you invite must accept the invitation before they can access the content inside the folder.
     
    People who can only access folders inside the team folder, and not team folder themselves:
    • Receive the folder like a shared folder.
    • Don't have access to the team folder or any other containing folders.
    • Don't have visibility into the folder structure.
    You can find this info and more details in this article
     
    Let me know if you have any other questions! :grin:
    • mr22's avatar
      mr22
      Explorer | Level 3

      So I can't share the whole team folder to this person... they already have a business account.. just it's not paid for under our account

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        You can share the content of the team folder to users outside of your team, just not the team folder itself. If you’re having trouble sharing it, it may be due to the sharing settings applied by the team admin. 
         
        Hope this helped! :nerd:

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!