We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
This setting won’t apply to people who join this folder to collaborate
Hi all - I have a shared folder. If I have it set so that "Only people invited can access", how would that change for a collaborator? I see the note "This setting won’t apply to people who join this folder to collaborate" and just want to ensure that only people added can view/edit the folder and the link can't be shared with others.
We can't change the ownership of a folder on our Dropbox team.
Hi, I'm an administrator for our Dropbox Team. One of our employees would like to transfer ownership of a folder to another employee. He tried, and then I tried at the admin level, and followed the Help Center instructions for changing ownership. When we open the drop -down menu showing who has access to the folder, we only see "can edit" and "can view" as options, not "make owner" as suggested in the instructions. Thank you for any help!
Has my Dropbox been compromised? A file was shared with me and it looks like a phishing attempt.
I received a notification in my Dropbox account which states - "Human Resources invited you to view the file Employee Discretionary Bonus.paper" Now this is clearly a phishing attempt but I am concerned about how this file got into my dropbox and even more so as I cannot find it anywhere in my folders. There is a file in there which I can see in the notifications and the search function - I haven't opened it or deleted it yet Has my dropbox been compromised and if so how can I re-secure my account? TIA
Can I share a video with my family without having any issues with copyright?
Hi there, I'm new to Dropbox. I was advised just now by the chat bot to search the FAQs relating to privacy and GDPR but the anwer to my query is not there. It was also suggested that I email my question to 'privacy@dropbox.com' - which I've just done. And I was advised to also ask the community. I had previously searched the community and could see replies saying that a ticket should be raised as each copyright issue is specific and there's not a general answer. But here's the question I emailed, in case any of you have had a similar specific question.. At my mum's private wake recently, we showed an hour-long MP4 video with family photos. We set it to tracks of her favourite music that meant a lot to her, such as some Walt Disney songs, some jazz etc. Mum's brother - in his 90s - came over from Austria and her sister from Scotland. They'd like copies of the video, with the background music, but the file is too big to send as an attachment by email. Am I permitted to upload it to Dropbox privately and share it with them that way? (privately). I only have a free account so I’m not able to pay to raise a ticket with customer support. However, I need the answer to this question before I even think about opting for an upgraded paid subscription. Many thanks in advance for any help
An unknown user has shared a Paper doc with me. What should I do?
I am getting a file sent to me by someone I don't think I know (but they are in my business' niche, so I want to check it out). Here is the message: Hi there, In case you missed it, [removed] shared "[removed]Proposal_Projects.paper" with you on Dropbox. Thanks! - The Dropbox Team Whenever I click on the link, I get a page that says: That didn't work for some reason If it's a fluke, it might work if you refresh the page. You can alsoask us for help. Any thoughts? [personal information removed per the Community's Guidelines]
I deleted the admin by accident. What can I do?
I urgently need help. While distributing permissions in the home menu, I mistakenly deleted the owner=administrator permissions. As a result, the owner=administrator cannot access the main folder and cannot reassign the permissions. What should I do? Please understand that I had to use a translation site to ask this question because I cannot ask in Korean, so the sentences might be awkward.
File Edits on files we shared via a link
Hi, I am having an issue with permissions. We send out a link to an Excel order form and have the permissions set to view only. We want the customer to be able to download the file and then edit the file before sending back to us. We do not want the actual file saved in our dropbox to be edited, but we do want them to be able to download and edit their own copy. What keeps happening is somehow the customer is editing the master copy saved to our Dropbox so when another customer downloads the file, the information is incorrect and shows that customers info that did the editing. How do we allow a download only and protect the file from ever being overwritten?
