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audrey smondack's avatar
audrey smondack
Explorer | Level 4
5 years ago

Want to delete my account - no option available in General setting

I want to delete my account and everything, doc anfd files related BUT unlike what it is said in help center there NO "delete account" option in General settings. Please procede ASAP !!   I'm fur...
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  • Rich's avatar
    Rich
    5 years ago
    audrey smondack wrote:

    I want to delete my account ... there NO "delete account" option in General settings.

    The option to delete your account should be found at the bottom of your Account page. If you're a member of a team then you won't be able to delete your account. You would need to contact the team admin in that case.

     

     

JGW19's avatar
JGW19
New member | Level 2

I am trying to delete and old Basic account that I no longer use and I have followed the instructions for deleting an account but when I go to Settings/General, there is no option for "delete account"

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hello JGW19, thanks for posting on the Dropbox Community!

 

I moved your post here, where other users have expressed a similar issue. 

 

When you have the chance, check out what is suggested and let us know if you have any trouble along the way. 

 

In the meantime, I hope you have a lovely weekend ahead!

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