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audrey smondack's avatar
audrey smondack
Explorer | Level 4
5 years ago

Want to delete my account - no option available in General setting

I want to delete my account and everything, doc anfd files related BUT unlike what it is said in help center there NO "delete account" option in General settings. Please procede ASAP !!   I'm fur...
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  • Rich's avatar
    Rich
    5 years ago
    audrey smondack wrote:

    I want to delete my account ... there NO "delete account" option in General settings.

    The option to delete your account should be found at the bottom of your Account page. If you're a member of a team then you won't be able to delete your account. You would need to contact the team admin in that case.

     

     

chriscampbell's avatar
chriscampbell
Explorer | Level 3

Thank you Daphne.  I checked my account and it's a Basic account.  I also work for myself so there's no team that I could have ever been a member of.  Is there another way?  

chriscampbell's avatar
chriscampbell
Explorer | Level 3
5 years ago

Thank you Daphne.  I don't see how to attached my screen shot.   Under the Dropbox Basic is does say "You’re a member of the Chris F Dropbox account.

 

Does that help or how do I send you the print screen.  The reply button to your post is grayed out so I can't use that either. 

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hi there chriscampbell, thanks for reaching back to us. 

     

    If you have any trouble attaching an image in your response, you can always send us a shared link of it. 

     

    Keep us posted!

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