You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
cjcampi
7 months agoExplorer | Level 3
Two Macs backed up to Dropbox but can only rename the backup folder on one of them
I have 2 Macs. On my MacMini, I was able to change the Backup folder name from Mac (2) to MacMini as "rename" is an option both in the app and on the web. However, on my MacBook Pro, it is Mac (4) an...
cjcampi
Explorer | Level 3
Hi Hannah,
Yes, I thought that might be the case, so I followed those instructions from a previous post and went through the process twice, but still no luck. Deleted backup, quit Dropbox, relaunched Dropbox, added backup. Doesn't seem to update. Am I missing something here?
Nancy
7 months agoDropbox Staff
cjcampi, can you check out these steps and disable/re-enable backup once again?
Let me know if this doesn’t help either.
- cjcampi7 months agoExplorer | Level 3
Hi Nancy,
I have done all of these steps multiple times. Restarted computer. Checked I have most current stable build, etc.
Pics show process of re-enabling, but still not able to rename Mac (4), which is the computer I am on. Still just "Restore" vs "Rename" like on other computer. Same in the preferences/management pane of the desktop app.
- Jay7 months agoDropbox Staff
Hi cjcampi, please could you contact the support team directly for them to assist further on this matter.
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!