You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
cjcampi
7 months agoExplorer | Level 3
Two Macs backed up to Dropbox but can only rename the backup folder on one of them
I have 2 Macs. On my MacMini, I was able to change the Backup folder name from Mac (2) to MacMini as "rename" is an option both in the app and on the web. However, on my MacBook Pro, it is Mac (4) an...
Hannah
Dropbox Staff
Hey cjcampi, thanks for reaching out to the Dropbox Community today!
It might be possible that one of your computers has been updated to the new backup experience and the other one has not.
With the new backup experience, along with many changes, it is now possible to rename the backup folder.
You can see more info and how to update backup here.
Let me know if you have any questions.
cjcampi
7 months agoExplorer | Level 3
Hi Hannah,
Yes, I thought that might be the case, so I followed those instructions from a previous post and went through the process twice, but still no luck. Deleted backup, quit Dropbox, relaunched Dropbox, added backup. Doesn't seem to update. Am I missing something here?
- Nancy7 months agoDropbox Staff
cjcampi, can you check out these steps and disable/re-enable backup once again?
Let me know if this doesn’t help either.
- cjcampi7 months agoExplorer | Level 3
Hi Nancy,
I have done all of these steps multiple times. Restarted computer. Checked I have most current stable build, etc.
Pics show process of re-enabling, but still not able to rename Mac (4), which is the computer I am on. Still just "Restore" vs "Rename" like on other computer. Same in the preferences/management pane of the desktop app.
- Jay7 months agoDropbox Staff
Hi cjcampi, please could you contact the support team directly for them to assist further on this matter.
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