We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
nichollsvi2
2 years agoNew member | Level 2
Still getting notification emails to my old address
Changed email on account to new account. Still getting notifications to old account. Any idea how to fix? Thanks.
- 2 years ago
Yes, this should help with the emails you receive from now on.
Let us know if you experience any further issues!
Jay
Dropbox Staff
Hi nichollsvi2, thanks for bringing this to our attention.
What notification emails are you getting to your old email address?
This will help me to assist further!
nichollsvi2
2 years agoNew member | Level 2
It was an advertisement for 1 month free of dropbox plus, basically one of the tips messages/notifications.
- Walter2 years agoDropbox Staff
Hey nichollsvi2, sorry to jump in here, but I was wondering if you're seeing an 'unsubscribe' button towards the end of the email.
Could you have a look and let us know what you find?
- nichollsvi22 years agoNew member | Level 2
Yes I did. Will that unsub me from Dropbox or just click off whatever items I want. My profile itself has the correct email.
- Jay2 years agoDropbox Staff
Yes, this should help with the emails you receive from now on.
Let us know if you experience any further issues!
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