We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

nichollsvi2's avatar
nichollsvi2
New member | Level 2
2 years ago

Still getting notification emails to my old address

Changed email on account to new account. Still getting notifications to old account. Any idea how to fix? Thanks. 

  • Jay's avatar
    Jay
    2 years ago

    Yes, this should help with the emails you receive from now on.

     

    Let us know if you experience any further issues!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi nichollsvi2, thanks for bringing this to our attention.

     

    What notification emails are you getting to your old email address?

     

    This will help me to assist further!

    • nichollsvi2's avatar
      nichollsvi2
      New member | Level 2

      It was an advertisement for 1 month free of dropbox plus, basically one of the tips messages/notifications. 

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hey nichollsvi2, sorry to jump in here, but I was wondering if you're seeing an 'unsubscribe' button towards the end of the email. 

         

        Could you have a look and let us know what you find?

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