We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
nichollsvi2
2 years agoNew member | Level 2
Still getting notification emails to my old address
Changed email on account to new account. Still getting notifications to old account. Any idea how to fix? Thanks.
Yes, this should help with the emails you receive from now on.
Let us know if you experience any further issues!
- JayDropbox Staff
Hi nichollsvi2, thanks for bringing this to our attention.
What notification emails are you getting to your old email address?
This will help me to assist further!
- nichollsvi2New member | Level 2
It was an advertisement for 1 month free of dropbox plus, basically one of the tips messages/notifications.
- WalterDropbox Staff
Hey nichollsvi2, sorry to jump in here, but I was wondering if you're seeing an 'unsubscribe' button towards the end of the email.
Could you have a look and let us know what you find?
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!