We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

John Row's avatar
John Row
Helpful | Level 6
2 years ago

Selecting "Start Dropbox on system startup" doesn't stay selected and doesn't start on startup

I'm on Linux Mint.  When I select startup automatically, it doesn't stay selected and it doesn't actually startup after boot up.  If I go to preferences. select "auto startup". then hit APPLY or OK o...
Account Settings
Desktop
Get Started
  • John Row's avatar
    John Row
    2 years ago

    I had to rebuild my Linux/Mint system.  After I reloaded Dropbox, using the same installation files, the Auto Start on Boot-up works!  It's either I did something different or FM.

    Thanks,

    JR

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey John Row, thanks for letting us know about this.

 

Can you please let us know which version of Dropbox you're using?

 

Also, have you tried restarting both the computer and the Dropbox app, to see if that helps, as a first step?

 

Keep me posted.

John Row's avatar
John Row
Helpful | Level 6
2 years ago

I'm running Dropbox version 175.4.5569.

I've rebooted several times.  I've quit Dropbox and restarted several times.  The symptoms remain consistent.

 

Thank you,

JR

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi John Row, while we currently support Fedora and Ubuntu on Linux devices, we wouldn't be able to provide specific advice regarding Mint itself. 

     

    Is it possible that there's a security measure in Mint which is preventing the Dropbox desktop application from enabling that setting for the startup?

    • John Row's avatar
      John Row
      Helpful | Level 6
      2 years ago
      Mint is "User Interface" to Ubuntu. As far as I know, it doesn't add any "security features" to Ubuntu.
      • John Row's avatar
        John Row
        Helpful | Level 6
        2 years ago

        I had to rebuild my Linux/Mint system.  After I reloaded Dropbox, using the same installation files, the Auto Start on Boot-up works!  It's either I did something different or FM.

        Thanks,

        JR

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!