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quale's avatar
quale
Explorer | Level 4
4 months ago

Notifications for updates on folders do not appear on my MacBook

Hi, I know that a lot of people are annoyed by constant barrage of notification banners, but i face the reverse problem. I don't see dropbox notifications on my mac (its been so for a couple of years...
Desktop
Mac
Notifications
quale's avatar
quale
Explorer | Level 4

Thanks a lot for the quick response. I recently changed to offline viewing in the hopes of a change, so it says still syncing. but the issue existed even before this.  I have attached the screenshots below, 

 

 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Thanks for the additional info and the screenshots, quale!

 

How long has the app been stuck at "Syncing..." for?

  • quale's avatar
    quale
    Explorer | Level 4
    4 months ago

    I am not sure. I am trying an advanced re-install. Will report back once i can finish it. 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      4 months ago

      Okay, quale, let us know how that goes!

      • quale's avatar
        quale
        Explorer | Level 4
        4 months ago

         I now see the following. and when i try to open dropbox it says You can’t open the application “Dropbox” because it is in the Trash.


        Update: Dropbox magically opened and sync done. BUt i have two dropbox folders and one where it says it is unlinked. 

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