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Forum Discussion
My dropbox account is deleted
Hello, I have used dropbox for several years (my dropbox mail address was: [Removed as per Community Guidelines]). The problem is that I cannot access my account since 2021. Sep. 2. Resetting passw...
- In that case, the account sounds like it was fully deleted, and this is a new account.
However, the team admin might still have the option to transfer your files on the deleted account to another member on the team, including the admin themselves.
That member could then share those files to you so you can download them or add them to your current account.
since yesterday I'm receiving a message when logging in that my account was deleted and I didn't give such an order, the account and the main administration team members continue to work normally
- Rich
Super User II
Gamby wrote:
since yesterday I'm receiving a message when logging in that my account was deleted and I didn't give such an order, the account and the main administration team members continue to work normallyIt sounds like you were a member of a Business team and the team admin has removed you. You should contact your team admin. They should be able to restore your account as long as it was deleted within the last 7 days.
no, on the contrary, I am the team administrator, the account that was deleted was mine, the team member's continues normally
