We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

lloydmc 's avatar
lloydmc
Explorer | Level 4
3 years ago

Locked out of my account for over 7 years!

Hi, Ever since dropbox started forcing its users to change password, I’ve been locked out of my account. I no longer have access to my email and I’ve tried several ways to access my account inc...
Account Access
Account Settings
Passwords
Security
Ivan79's avatar
Ivan79
New member | Level 2
Мой диск пустой(( не заходил 7 лет
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Accounts are removed after 12 months of inactivity. 

 

Unfortunately there is no way to recover accounts deleted this way.

 

 

 

Аккаунты удаляются через 12 месяцев бездействия.

 

К сожалению, нет возможности восстановить удаленные таким образом учетные записи.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!