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Forum Discussion
Locked out of my account for over 7 years!
Hi, Ever since dropbox started forcing its users to change password, I’ve been locked out of my account. I no longer have access to my email and I’ve tried several ways to access my account inc...
"locked out"
I registered a dropbox account with a work email.
I no longer work for that company and hence have no access to the email.
Dropbox is not recognizing the password that I set.
How can I unlock the account?
- Rich
Super User II
gcnd wrote:
I registered a dropbox account with a work email.
I no longer work for that company and hence have no access to the email.
You need access to the email address on your account in order to receive reset information. There's no other way. Contact your previous company and see if they can give you temporary access to the email address, or at least forward you any reset information it receives.
