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mdachenhaus_yoh's avatar
mdachenhaus_yoh
New member | Level 2
5 months ago

Impact of SSO on collaborators outside of my organization/domain

We have discovered that some of our marketing staff had set-up Dropbox accounts on their own to use when collaborating with an outside marketing partner.  We are exploring the possibility of upgrading the account so that we are able to secure the application with SSO.  If we were to do so, thus forcing the internal staff to authenticate via SSO, what would be the impact to the outside marketing partner team members who have been invited in to collaborate?  Would they still have access following a forced MFA process to their corporate email address or would I need to establish a network account for them within my environment to honor the SSO requirement?

  • Walter's avatar
    Walter
    5 months ago

    Would your partners be on the same team account as you or would they have their own individual accounts mdachenhaus_yoh?

     

    If only your company would be part of the team and using SSO, this wouldn't affect any shared folders you might have shared with your partners. 

     

    Let us know if you have any follow up questions! 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey mdachenhaus_yoh, thanks for reaching out to us.

     

    Just wanted to ask for some clarifications.

     

    Are the accounts that have been set up by the staff personal or Business ones?

     

    If the former, do you wish to create a Business account and invite your staff as members and then enable SSO for the entire team?

     

    Also, how are they collaborating with the outside partners? Through shared folders?

     

    Let me know and we'll go from there.

    • mdachenhaus_yoh's avatar
      mdachenhaus_yoh
      New member | Level 2

      I believe they are a mix of account types, but the goal would be to move to a business grade account as I believe that is what is required in order to have the ability to leverage SSO.  And yes, they collaborate via shared folders primarily.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Would your partners be on the same team account as you or would they have their own individual accounts mdachenhaus_yoh?

         

        If only your company would be part of the team and using SSO, this wouldn't affect any shared folders you might have shared with your partners. 

         

        Let us know if you have any follow up questions! 

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