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Forum Discussion
I can't reset my password as I have no access to the email
Hello everybody,
Need to log in to my dropbox account but i forgot the password.
I cant reset it because the email address is business and not available anymore to email servers.
There is a...
andreas chat wrote:
There is another way to confirm my id and have again access to my drop account??
If you have another active device already linked to your account you may be able to gain access to your Dropbox. If not, then you'll need access to the email address associated with the account.
I cannot reach my email associated for dropbox anymore. How can I change to an another email address, or how can I reset password?
Hannah
Dropbox Staff
Dropbox StaffHey gyula, sorry to hear about this.
If you don't know your password and have no access to your email, I would suggest reaching out to our support team.
You'll need to open a private browsing window and go to this page, to submit your help request.
Make sure you use an email address you can access.
I hope this helps!
