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Forum Discussion
Joel Poston Photography
3 months agoHelpful | Level 5
How to turn off continuous requests to update app?
How do you stop the requests. I have clicked the update tab several times but the requests keep coming.
- 3 months ago
- I think the link you gave me worked. I haven't received a notification to update since. Thank you for the link!
- Joel
Megan
Dropbox Staff
Hey @Joel Poston Photography, let's jump right into this!
Would you mind sending over a screenshot of the notification you're referring to, in order for me to have a visual?
Also, what is the OS of your current device?
Let me know more!
Joel Poston Photography
3 months agoHelpful | Level 5
Windows 10 os
- Joel Poston Photography3 months agoHelpful | Level 5
- Megan3 months agoDropbox Staff
Hey @Joel Poston Photography, thanks for the update!
I sounds like the Dropbox desktop application is trying to update, and needs these permissions to do so, but it’s possible that another app or service is preventing the update.
Are you running any apps that could interact with the Dropbox folder in some way, that could affect the app?
- Joel Poston Photography3 months agoHelpful | Level 5
Overnight last night, I closed all programs with only email still running and I mute my speakers. Next morning as I come into my office I see 8 or 9 of those badges across the bottom of my screen all for dropbox updates. I click on update and nothing happens. I've tried opening dropbox as admin and it wont update. I go to the settings and I don't see anything update there either.
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