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Bradlkt's avatar
Bradlkt
Explorer | Level 3
8 years ago

How do i unlink dropbox app on my ipad ?

Hi there, i just cannot find any instruction to sign out of dropbox app on my ipad mini. 
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  • Rich's avatar
    Rich
    8 years ago
    It's on the Recents tab.
Mark's avatar
Mark
Icon for Super User II rankSuper User II
Go in to the app on the iPad
Click on home
Click on the cog/gear icon
Click on your account name/email at the top
Click on 'Sign out from this Dropbox'
Bradlkt's avatar
Bradlkt
Explorer | Level 3
8 years ago

Thanks for yr reply. I click till the last step the setting pop up that has my email account but it does not click further. I am on a ipaa mini. Can i send you the screan shot personally?

thanks

  • Karina's avatar
    Karina
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago

    Hey, just as a quick follow up - when you open up the settings on your iPad and find your email address, scroll down to the bottom, to find the option "Sign Out from Dropbox".

     

    Feel free to reach out to our Dropbox Support team at www.dropbox.com/support or go to http://bit.ly/2m56L7z in order to submit a support request and include a screenshot of what you're seeing, if you're still experiencing issues with this. Thanks! 

    • Bradlkt's avatar
      Bradlkt
      Explorer | Level 3
      8 years ago

      Hi karinaa,

      thanks for the support. I think yr instuctions are for older version . I hv to write dropbox support that you gave me . I hv to send them a screen shot of it. 

      The version i hv on my ipad mini is click on the gears. Then there is a setting pop up. It has my email address. I tried click on my email address but nothing happen.

      The online version of drop box , i can easily find the sign out. I am puzzeled why ppl call it unlink where i want to sign out.

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        8 years ago
        You dont click on the email address Bradlkt, you click on the box under it that says 'Unlink'

        Unlink and signout are pretty much the same thing - you are removing the links between Dropbox and your device.

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