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JB2023's avatar
JB2023
Helpful | Level 5
2 years ago

How can I clear Dropbox notifications?

I have two questions: 1. How can I clear Dropbox notifications?  I am using the latest version of Dropbox on my iPhone 10 (it was updated recently).  The Dropbox app keeps show a "2" on the notific...
Mobile
Notifications
David S.178's avatar
David S.178
Collaborator | Level 9
2 years ago

Several postings here discuss a number in a red circle on top of the Dropbox icon. Clicking the icon opens a dialog box with no Notifications tab. Here is one reason why this might happen:

 

If you have your Windows 10 or 11 desktop right-click > display settings > system scaling and layout control set to 125% or 150%, the top of the Dropbox dialog box will be cut off, so you can't see the Notifications tab (for a bunch of useless notifications sent by Dropbox). Change your scaling temporarily to 100% in order dismiss the notifications that are causing the number in a red circle, so you can see the synchronization indicator again.

 

This is probably due to a bug in Dropbox that ignores system scaling when displaying the dialog box. At least here is how you can work around the bug.

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