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Forum Discussion

GennadyKarasev's avatar
GennadyKarasev
Helpful | Level 5
2 years ago

Email notification settings are ignored

Why do i get spam emails from dropbox? My email settings are off for any emails (news).     
emails
Notifications
  • Walter's avatar
    Walter
    2 years ago

    Hey Gostan, thanks for your patience while we were looking into this internally.

     

    We heard back from the team and this issue seems to be resolved now.

     

    Let us know if anything else comes up!

Hoho2's avatar
Hoho2
Helpful | Level 6

Great, now posting this created three new notifications.  I don't need this!

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for posting here, Hoho2. 

 

As a first step, can you please clarify for me which Dropbox platform you keep receiving those notifications on? Is it the Dropbox website or the desktop/mobile app? 

 

Do you keep receiving emails from Dropbox perhaps? 

 

Let me know, and we’ll take it from there.

  • Craig M.9's avatar
    Craig M.9
    Helpful | Level 5
    2 years ago

    Yeah I'm getting this tax notification too on Windows 10 PC. I had already turned off all the extraneous notifications through preferences, but this still made it through

  • Hoho2's avatar
    Hoho2
    Helpful | Level 6
    2 years ago

    cell phone

     

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