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Forum Discussion

Helpful | Level 5

2 years ago

Email notification settings are ignored

Why do i get spam emails from dropbox? My email settings are off for any emails (news).

Walter
2 years ago
Hey Gostan, thanks for your patience while we were looking into this internally.

We heard back from the team and this issue seems to be resolved now.

Let us know if anything else comes up!

Helpful | Level 6

2 years ago

How do I stop dropbox from sending me stupid notifications. I know very well when taxes are due, I don't need them to heckle me!

Hoho2
Helpful | Level 6
2 years ago
Great, now posting this created three new notifications. I don't need this!
- Nancy
  Dropbox Staff
  2 years ago
  Thanks for posting here, Hoho2.
  
  As a first step, can you please clarify for me which Dropbox platform you keep receiving those notifications on? Is it the Dropbox website or the desktop/mobile app?
  
  Do you keep receiving emails from Dropbox perhaps?
  
  Let me know, and we’ll take it from there.
  - Craig M.9
    Helpful | Level 5
    2 years ago
    Yeah I'm getting this tax notification too on Windows 10 PC. I had already turned off all the extraneous notifications through preferences, but this still made it through

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