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Forum Discussion
Email address already taken
My main dropbox account is linked to an old email address that I no longer use.
I have tried to change the email address to the one I use but it is already taken, by me.
I have paid for a space u...
Sorry to jump in here, rlloyd and sorry to see you're having trouble.
Do you have access to your Dropbox accounts, both free and paid?
If so, a workaround for this would be to login to the free one, replace the email address with a third, placeholder address , which will free up the one you want to use.
Then, you can login to your paid account and update it with that email address.
I hope that makes sense!
I want to amend my email from a personal to work email but I keep getting the message that " This email is already taken"
- Mark
Super User II
That means, as it says, you already have an account with that email.
So, you need to log on to it by using a password reset at www.dropbox.com/forgot and either deleting the account OR changing the email on it to a different one
