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Forum Discussion
Email address already taken
My main dropbox account is linked to an old email address that I no longer use.
I have tried to change the email address to the one I use but it is already taken, by me.
I have paid for a space u...
Sorry to jump in here, rlloyd and sorry to see you're having trouble.
Do you have access to your Dropbox accounts, both free and paid?
If so, a workaround for this would be to login to the free one, replace the email address with a third, placeholder address , which will free up the one you want to use.
Then, you can login to your paid account and update it with that email address.
I hope that makes sense!
I want to change my email ID from [removed] to [removed] as the earlier email domain is shut.
When I try to do the same an error pops up stating - Email is already taken.
Need quicker resolution
[personal info removed per the Dropbox Community Guidelines]
Dropbox won't accept my valid email address that I use daily on dozens of sites and in emailing. When I entered my other email address to see if that would be accepted, I got a message that that address was already taken. What do it?
- Rich
Super User II
lynpym wrote:
When I entered my other email address to see if that would be accepted, I got a message that that address was already taken.
That means there's already a Dropbox account that uses that email address. Use that email address to sign in, instead of creating an account. Reset the password if needed.
