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Peter G's avatar
Peter G
Explorer | Level 4
2 years ago

Dropbox keeps wanting to connect my computer (it already is)

Every time I start my system (Fedora 37) - Dropbox opens my browser and asks if I want to connect my computer to my Dropbox account. It already is and if I select yes it does nothing and selecting cancel un-syncs my computer with Dropbox. I can't get rid of this prompt and I'm not sure where it's originating from otherwise I'd go in and get rid of it. If there's no easy fix, I'll just uninstall Dropbox and reinstall it, but I'm leery of getting this issue again.

  • Hi again Peter G,

    It's still not clear what version of Dropbox application/daemon is in use. To see it, you can type following command in a terminal:

    dropbox version

    You'll get back the application's control script and daemon version.

     


    Peter G wrote:

    ... I've done as you suggested - I've uninstalled and reinstalled the daemon, both as a normal install and as a flatpak and it still does it. ...


    I have never suggested to uninstall/install something! Till now I supposed you have installed the official application' package only. Don't mix different install, since it can be a reason (multiple application instances can try access the same resources simultaneously)!

     


    Peter G wrote:

    ... I notice that the .dropbox-dist folder in ~/ is set with no read permissions at all even though it lists me as the owner. Is that what's going on here? It keeps wanting to reconnect because it can't write to this folder?

    ...


    No, it cannot be a reason. Most probably you intentionally blocked Dropbox application auto-update and have forgotten what's done. Now you can unblock it (if desirable). If you can't do it in other way, following updated command list may help:

    dropbox stop
    chmod -R a+rw ~/.dropbox*
    rm -rf ~/.dropbox*
    dropbox start -i

    To works the above, it's needed you have installed Dropbox official distribution only. Uninstall anything else you may have installed in advance.

  • Здравко's avatar
    Здравко
    Legendary | Level 20

    Hi Peter G,

    You didn't mention what version of Dropbox application is in use. Did you try to clean up your application daemon to see if that can solve something? Execute following command in your terminal (in the same order) to make sure everything is up:

    dropbox stop
    rm -rf ~/.dropbox*
    dropbox start -i

    With the last command you will be invited to link (sign in) again (let's hope will be the last).

    There are some known issues too with the mechanism ensuring singleton run of Dropbox application (some race conditions appear sometimes). Dropbox development doesn't do anything about and if that's your issue, you may try to avoid it (make such effects less likely). There are different ways, but most simple one is to turn off "Start Dropbox on system startup" checkbox in your application preferences. So, from that on you'll have to be checking and if Dropbox doesn't run, be turning it on by hand. If the last solves your issue, you may think to introduce running delay as a workaround during auto-start.

    Good luck!

    • Peter G's avatar
      Peter G
      Explorer | Level 4

      It's still doing it. Every time I restart or logoff, it asks to connect. I've done as you suggested - I've uninstalled and reinstalled the daemon, both as a normal install and as a flatpak and it still does it. I notice that the .dropbox-dist folder in ~/ is set with no read permissions at all even though it lists me as the owner. Is that what's going on here? It keeps wanting to reconnect because it can't write to this folder?

       

      This is Fedora 37.

      • Здравко's avatar
        Здравко
        Legendary | Level 20

        Hi again Peter G,

        It's still not clear what version of Dropbox application/daemon is in use. To see it, you can type following command in a terminal:

        dropbox version

        You'll get back the application's control script and daemon version.

         


        Peter G wrote:

        ... I've done as you suggested - I've uninstalled and reinstalled the daemon, both as a normal install and as a flatpak and it still does it. ...


        I have never suggested to uninstall/install something! Till now I supposed you have installed the official application' package only. Don't mix different install, since it can be a reason (multiple application instances can try access the same resources simultaneously)!

         


        Peter G wrote:

        ... I notice that the .dropbox-dist folder in ~/ is set with no read permissions at all even though it lists me as the owner. Is that what's going on here? It keeps wanting to reconnect because it can't write to this folder?

        ...


        No, it cannot be a reason. Most probably you intentionally blocked Dropbox application auto-update and have forgotten what's done. Now you can unblock it (if desirable). If you can't do it in other way, following updated command list may help:

        dropbox stop
        chmod -R a+rw ~/.dropbox*
        rm -rf ~/.dropbox*
        dropbox start -i

        To works the above, it's needed you have installed Dropbox official distribution only. Uninstall anything else you may have installed in advance.

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