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BTG247's avatar
BTG247
New member | Level 2
2 years ago

Combining Accounts

Hi Everyone,

 

I was hoping for some help.  I currently have 2 logins for Dropbox. I wanted to change my email address to our main email (we are a business) so that our main email can be the one notified once documents have been uploaded but it will not let me as the main email has a Dropbox account as well. I see there is a way to combine these accounts, is this best solution OR do I need to delete an account?


  • BTG247 wrote:

    I wanted to change my email address to our main email (we are a business) so that our main email can be the one notified once documents have been uploaded but it will not let me as the main email has a Dropbox account as well.


    Accounts cannot be merged. The way to solve this is to change the email address on the other account to a third email address. That will free up your main email so you can use it on the other account.

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    BTG247 wrote:

    I wanted to change my email address to our main email (we are a business) so that our main email can be the one notified once documents have been uploaded but it will not let me as the main email has a Dropbox account as well.


    Accounts cannot be merged. The way to solve this is to change the email address on the other account to a third email address. That will free up your main email so you can use it on the other account.

     

    • BTG247's avatar
      BTG247
      New member | Level 2

      Thank you for your help. This worked.

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