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Forum Discussion
Change email but I accidentally created an new account with the email I want to switch to.
I thought I had changed my email on dropbox but apparently hadn't. While I was disctracted on the phone I told it to just log in with my google account with my new email and it set up a new account. ...
Hi dmoncla, thanks for messaging the Community!
If you delete the new account completely, then the email would be freed up in order for you to rename the old account to the new email.
Please make sure you're signed into the correct account before you delete it, as this is permanent and files cannot be recovered from deleted accounts.
Keep me updated with any progress!
Jay
Dropbox Staff
Dropbox StaffHi dmoncla, thanks for messaging the Community!
If you delete the new account completely, then the email would be freed up in order for you to rename the old account to the new email.
Please make sure you're signed into the correct account before you delete it, as this is permanent and files cannot be recovered from deleted accounts.
Keep me updated with any progress!
Thank you. I'll try it and hope it works. Just didn't want to attempt it incase it still locked the new email out.
