We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Andrew1983
5 years agoNew member | Level 2
Can I reset my password without access to the email as I forgot it?
i have forgotten my password and no longer have access to my email, how can i reset my password and change my email?
cpren
4 years agoNew member | Level 2
I am also locked out of my email account, it has been deleted so can't access my dropbox account. I have opened a new dropbox account with my new email. Is there anyway that would verify that the old account is mine. Can they be synced? I have so many pictures from when my kids were small on the old account and would like to recover.
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!