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Forum Discussion

james74's avatar
james74
New member | Level 2
4 years ago

Can I recover a deleted account?

I deleted my dropbox account by mistake and would really like to recover it. I had an account under [removed per the Community's Guidelines]  
Account Access
Account Settings
Create or delete account
Restore
  • Rich's avatar
    Rich
    3 years ago
    basheer wrote:
    can we recover a deleted personal account from dropbox

    If you deleted the account or it if was deleted due to inactivity, no, it cannot be recovered. If the account was part of a Business team and deleted within the last 7 days, the team admin might be able to restore it.

codreanuflavius's avatar
codreanuflavius
New member | Level 2
10 months ago

Hello! Today I was trying to login to my Dropbox account, and apparently I had to sign up so I guess it got deleted. I had 50gb of data on it. Is it possible to recover it? I had important stuff back there :(. Thank you

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hey codreanuflavius, thanks for reaching out to us and sorry to hear about this.

     

    Was the account deleted due to inactivity? And was it an individual one or part of a Dropbox Business team?

    • codreanuflavius's avatar
      codreanuflavius
      New member | Level 2
      10 months ago

      Hey! Thank you for answering. The account was deleted due to inactivity.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        10 months ago

        Hi codreanuflavius, thanks for clarifying! 

         

        In this case, then there's not much that we can do.

         

        Once an account is deleted due to inactivity, the content isn't recoverable.

         

        I hope this clarifies! 

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