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Forum Discussion
Krijo
4 months agoExplorer | Level 3
Can’t see my avatar or access my settings and profile
I have several Dropbox accounts. Most have the blue Dropbox avatar in the upper left corner, and my own profile and initials in the upper right corner. One account has a black Dropbox avatar, which I...
Krijo
Explorer | Level 3
I’m looking at my account with my computer but on the website. I am already logged in, and I see all my files. But there is no avatar, no initials, and no settings or profile.
Mark
4 months agoSuper User II
Krijo wrote:
I’m looking at my account with my computer but on the website. I am already logged in, and I see all my files. But there is no avatar, no initials, and no settings or profile.
You can only link 2 accounts together - one as a paid business account and then one more. So if you have more than that you cannot link additional ones. You would need to log in and out to see them separately.
And yes by all means send a screenshot 🙂
- Krijo4 months agoExplorer | Level 3
l’m not trying to link. It is a personal account, not a business account. I always log in and out to see the different accounts. You will see in the screenshot that there are no initials in the upper right corner, and the question mark leads to a pop-up page with help suggestions. My profile and settings are nowhere to be found.
- Krijo4 months agoExplorer | Level 3
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