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Forum Discussion
Can’t see my avatar or access my settings and profile
I have several Dropbox accounts. Most have the blue Dropbox avatar in the upper left corner, and my own profile and initials in the upper right corner. One account has a black Dropbox avatar, which I...
Mark
Super User II
Super User IIHi Krijo
Where are you seeing this? The website or a computer or similar?
If its the website just log on to the account with the black avatar and log on there.
I’m looking at my account with my computer but on the website. I am already logged in, and I see all my files. But there is no avatar, no initials, and no settings or profile.
I can send a screenshot if that helps.
- Mark
Krijo wrote:
I’m looking at my account with my computer but on the website. I am already logged in, and I see all my files. But there is no avatar, no initials, and no settings or profile.
You can only link 2 accounts together - one as a paid business account and then one more. So if you have more than that you cannot link additional ones. You would need to log in and out to see them separately.
And yes by all means send a screenshot 🙂
l’m not trying to link. It is a personal account, not a business account. I always log in and out to see the different accounts. You will see in the screenshot that there are no initials in the upper right corner, and the question mark leads to a pop-up page with help suggestions. My profile and settings are nowhere to be found.
