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sai c.'s avatar
sai c.
New member | Level 2
9 months ago

After reinstalling the Dropbox app, my personal and Business folders are no longer paired

Hi everyone,   My Mac was running two dropbox folder linked separately with my personal acc & biz acc perfectly. Some issues came up so I have to reinstall the Dropbox app   After re-instal...
Account Settings
Desktop
dropbox business
Folders
Multiple Accounts
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hi sai c., and welcome to our forum. 

 

It sounds like you need to pair your two Dropbox accounts once more on your desktop app after the reinstall. 

 

Please follow these steps to do this, and let me know if they help.

 

Keep me updated!

  • sai c.'s avatar
    sai c.
    New member | Level 2
    9 months ago

    Thanks a lot Nancy, Thanks for your reply. 

     

    I have linked well with both account already. 

    It doesn't work for sync link my personal dropbox onto my Mac. 

    Only workable single Dropbox folder either one of my account is running, 
    would like to sync both of biz and personal dropbox folders simultaneously . Do you think any ideas how to fix it 😞 

    thanks to you anyway! 🙂 

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      Hi sai c., what subscription is your personal plan on? Do you have more than 3 devices connected to your personal account?

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