We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Marco2811's avatar
Marco2811
New member | Level 2
2 years ago

Upgrade Dropbox to Familie plan with Google Play Store

Hi,   Does anybody know how to upgrade to family plan with Google Play Store? I can only find the option to cancel my subscription.   Many thanks in advance!
Plans
upgrades
  • Megan's avatar
    Megan
    2 years ago

    Hi Marco2811, welcome to our Community! 

     

    Keep in mind that Dropbox Family is not currently available for purchase from the Google Play store on Android devices.

     

    You could -if you wish- cancel your current plan, wait for the account to downgrade, and then re-upgrade using our website directly.

     

    I hope this clarifies!  

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Marco2811, welcome to our Community! 

 

Keep in mind that Dropbox Family is not currently available for purchase from the Google Play store on Android devices.

 

You could -if you wish- cancel your current plan, wait for the account to downgrade, and then re-upgrade using our website directly.

 

I hope this clarifies!  

Marco2811's avatar
Marco2811
New member | Level 2
2 years ago

Thanks for the advice! The solution is not the way I would have liked it to be. However, I will follow your advice and wait for the downgrade.

 

 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions