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gelkins4's avatar
gelkins4
Helpful | Level 6
5 months ago

Scared to Disband and confused by instructions

Hello, I need to cancel Dropbox Business. Employees still need Dropbox Basic accounts and need to have access to their personal files as well as shared documents that colleagues from other organiz...
cancellations
downgrade
Dropbox Basic
dropbox business
Offboarding
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey gelkins4 - sorry to hear about the confusion this has caused.

 

Can you please let me know some additional information about what exactly is troubling you?

 

If you'd like account specific assistance with this, you can also reach out to our support team directly.

 

Keep us posted anyhow! 

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