We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
fannafreyr
2 years agoExplorer | Level 3
Personal account to Business account - All files gone
This will be a long post as I've never experienced any thing like this:
1.) I have had my personal Dropbox account for so many years and been paying the PRO-subscription for couple of years. It...
rideintothesun
New member | Level 2
Hi Walter, I need help. I accidentally created a personal account by logging in via Google using my work email. Would that prevent my company's team admin from sending me an invite to join the team account? Would you have to convert my personal account to a team account? I couldn't find any help content about this. Thank you in advance.
Megan
11 months agoDropbox Staff
Hi rideintothesun, let's jump right into this!
If you created a personal account, then they shouldn't be having an issue inviting you to join their Business team.
You might need to choose to either join the Business team using this account, or create a new one, but that's up to you entirely.
If you have any questions, let me know!
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!